Push: e-mail and web push, and where everything is
What Monfri Push sends — e-mail campaigns, web push and transactional messages — how its menu is laid out, what each plan includes and who can do what.
Push is the service that sends: e-mail and browser notifications (web push). Open it from the Hub — Your services → Push — and you are signed in already, in the workspace you are in.
What Push sends
| Marketing | Transactional | |
|---|---|---|
| Campaigns to a list — newsletters, sales, announcements. Only to people who agreed to receive marketing. | One message to one person, when something happens — an order confirmation, a cart reminder from a recipe. | |
| Web push | Campaigns to the subscribers of a site, or a segment of them. | One notification to chosen subscribers — from a recipe or the Send page. |
Marketing messages pause when a plan limit is far exceeded; transactional ones never stop for a limit. See Usage and limits.
SMS is not available in Monfri yet.
The menu
| Section | Pages | Read |
|---|---|---|
| — | Dashboard, Apps | Apps: one for each website |
| Push | Subscribers, Segments, Campaigns, Send, Transactional | Web push: how visitors subscribe |
| Campaigns, Transactional, Templates, Lists, Subscribers, Domains, Senders | Create and send an e-mail campaign | |
| — | Analytics, Reports, Audit Log, API Reference | Analytics and reports |
Getting ready to send e-mail
- A sender is ready from the first day: hello@t…monfrimail.com with your workspace's name. Replies go to your own address. See Senders.
- Add your own domain for better delivery: Send e-mail from your own domain.
- Bring your contacts into a list: Import contacts from a CSV file.
- Pick a template and send: Create and send an e-mail campaign.
What each plan includes
| Starter | Growth | Scale | |
|---|---|---|---|
| E-mail and web push campaigns | ✓ | ✓ | ✓ |
| A/B tests | — | ✓ | ✓ |
| Sending at each subscriber's local time (web push) | — | ✓ | ✓ |
| Notification topics | — | ✓ | ✓ |
| Webhooks | — | ✓ | ✓ |
How many e-mails and notifications a month each plan sends: Choose a plan.
During the free trial, Push sends at most 200 e-mails a day, and stops all e-mail on its own if too many bounce or are marked as spam. Only Monfri support lifts that stop. The recipes' order and account e-mails — the order and shipping confirmations, the thank-you after a purchase, the sign-up welcome — are not counted in the 200.
Who can do what
| Role in Push | What they can do |
|---|---|
| Viewer | Opens every page, changes and sends nothing — the top of each page says View only. |
| Editor | Creates and edits everything; sends and schedules only with Can send campaigns. |
| Admin | Everything, including API keys, deleting a site's app and deleting a sending domain. |
Workspace owners and admins are Push admins. Give access in the Hub: What each person can open: service access.
If something doesn't work
No access to Push
Your role does not include Push. Ask a workspace admin to give you access — see What each person can open: service access.
You have view-only access to Push in this workspace
Your Push role is Viewer. Ask a workspace admin for Editor — see What each person can open: service access.
Sending and scheduling need the "Can send campaigns" permission
You are an Editor without that permission: you can prepare a campaign, and someone with it sends or schedules it. Or ask a workspace admin to tick it for you.