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Sign in and sign out

Sign in with your password or Google, open every service with one sign-in, and sign out — on one device or everywhere.

M
Monfri Team
Updated ·3 min read

You have one Monfri account for the Hub and all seven services. Sign in once and every service opens already signed in.

Sign in

  1. Go to monfri.net and click Sign in.
  2. Enter your Email and Password. Tick Remember me to stay signed in on this browser.
  3. Click Sign in.

Or click Continue with Google if your account is connected to Google.

If you came from a service — CRM, Push or another one — the page says Sign in to continue to that service, and takes you back to it after you sign in.

One sign-in for every service

Open a service from the menu on the left or from the dashboard. It opens in a new tab, already signed in, in the workspace you are in. There are no separate passwords for the services. See Open, activate and deactivate services.

Sign out

Open the account menu at the top right of the Hub and click Log out. Log out inside a service signs you out of the Hub too.

To end every session at once — for example after you used a shared computer, or lost a phone — change your password: every other device and every service is signed out. See Reset or change your password.

Sign in with Google

You can sign up with Google, or connect Google to an existing account from your profile → Connected Accounts. For your security, Monfri never connects Google to an existing account on its own just because the e-mail address matches.

If something doesn't work

"These credentials do not match our records."

The e-mail or the password is wrong. Check for a typo, or reset the password: Reset or change your password.

"Too many login attempts. Please try again in … seconds."

After five failed attempts, sign-in pauses for a short while. Wait the number of seconds shown, then try again — or reset the password.

"Your account has been suspended. Write to [email protected]."

Write to [email protected] from the address of your account.

The page asks me to verify my e-mail

Your address is not confirmed yet. Click Resend verification email, open the newest e-mail and click its link.

"An existing Monfri account already uses this email address…"

You tried Google with an address that already has a Monfri account. Sign in with your password first, then click Continue with Google once to connect the two.

Didn't find your answer?

Write to us and tell us what you were trying to do.