Open, activate and deactivate services
Open any service from the Hub already signed in, what "no access" means, and how owners turn services on and off.
Every service opens from the Hub, already signed in and in the workspace you are in. Owners and admins also decide which services are on.
Open a service
Click the service in the menu on the left, or in Your services on the dashboard. It opens in a new tab. If you switch workspace in the Hub, open the service again from the Hub to see the other workspace.
When you have no access
- You don't have access to … in this workspace. Ask a workspace admin to grant it. — the service is on, but your role does not include it. Ask an owner or admin, or send a request yourself: Service access.
- … is not active for this workspace. — the service is off. An owner or admin can switch it on.
Activate a service
Owners and admins open Manage services from the menu. Each service has a card with its usage and Open Dashboard. A service that is off says This service hub is not yet activated for your organization. — click Activate Hub, then the button Activate with the service's name on the next page. All seven services are included in every plan; activating one prepares it for your workspace and signs your team in to it through the Hub.
Some services are switched on by Monfri. Their card says Managed by Monfri — or Monfri switches this on for your workspace — contact us.
Deactivate a service
- In Manage services, click Deactivate on the service's card.
- Read what happens: no one in the workspace can open the service from Monfri, and it leaves the menu and the dashboard.
- Type DEACTIVATE and click Confirm Deactivation.
The service's data is kept. Activate it again and you are back where you left off. To delete the data for good, delete the whole workspace: Cancel, export everything, delete a workspace or your account.
If something doesn't work
The service opens in the wrong workspace
It opens in the workspace you were in when you opened it. Switch in the Hub, then open it again from the Hub.
"Select an organization before opening a service."
You have no current workspace. Pick one in the switcher at the top of the Hub.