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THE REPEAT-BUYER GAP

You win the first sale. Then go silent.

Repeat customers cost 3x less to acquire and spend 67% more per order (HBR). Yet most stores send the receipt and nothing else. That's the gap.

67%
Higher spend from repeat customers vs first-timers

Here's what's happening today

Your current stack: fragmented, slow, leaking.

1
Your store — sends the receipt. That's it.
2
Mailchimp — maybe a "thanks for buying" email a week later
3
You — know second purchases are where margin lives, but never build the flow
4
Competitors — already send review requests, cross-sells, restock alerts

Result: you pay to acquire them once, then let them forget you exist.

THE MONFRI SOLUTION

Here's how it works with Monfri

Three clicks from problem to solution.

1
CDP

Purchase triggers segmentation

Every order lands in the unified profile with product category, value, and purchase frequency. CDP automatically tags "first-time", "VIP", "at-risk".

2
Automation

Branched flow runs for each segment

First-time: welcome sequence + cross-sell. VIP: early access + loyalty push. At-risk: win-back with incentive. All from one visual canvas.

3
Push + CRM

Channel-aware delivery

Push for app users, email for others. CRM deal auto-created for orders >€200 so sales team can follow up manually.

Live in 15 minutes. No code. No Zapier.

What you'll actually see

Real benchmarks. No fake testimonials.

20-35%
Repeat-rate lift
Post-purchase email benchmarks
3x
Cheaper than new-customer CAC
Harvard Business Review
15 min
Setup with template
First-time, VIP, and at-risk flows ready